SHIPPING & AFTER-SALES SUPPORT

Fast Islandwide Delivery

Orders are processed within 1–2 working days and delivered across Singapore through our trusted delivery partners.

Self Collection is also available at selected GadgetBox retail stores.

After-Sales Support

If you experience any issues with your device, please visit any GadgetBox retail store for inspection.

Our team will assist in diagnosing the issue and provide the appropriate solution.

Manufacturer Defects

If the issue is confirmed to be a manufacturer defect and falls within the applicable warranty period, GadgetBox will arrange a 1-to-1 exchange or follow the official warranty policy, subject to the respective brand's terms and conditions.

Physical or User Damage

If the issue is caused by accidental damage, liquid damage, impact, or other user-related causes, the device will not be eligible for warranty replacement.

Repair services may be arranged at a reasonable service charge.

Why We Do Not Accept Returns

To ensure every customer receives a 100% brand new and unused device, GadgetBox does not accept returns for change of mind or opened products.

Once a mobile device has been activated or unsealed, it can no longer be sold as a brand new product.

If your device experiences a manufacturer defect, please visit any GadgetBox retail store for inspection. Upon verification, we will arrange a 1-to-1 exchange or provide assistance according to the respective brand's official warranty policy.

If the issue is caused by accidental damage or user-related factors, our team will be happy to assist with repair services at a reasonable cost.

Thank you for your understanding and support.

Need Assistance?

Our friendly team is always ready to help.

Visit any GadgetBox retail store or contact our Customer Support Team for assistance.