• Shipping policy

Shipping policy

SHIPPING POLICY

Last Updated: June 2026

Thank you for shopping with GADGETBOX PTE. LTD.

We are committed to delivering your orders safely and efficiently across Singapore.

  1. Standard Delivery

Orders are typically processed within 1 business day after payment confirmation.

Estimated delivery timeframe:

• 1 – 3 business days within Singapore

Delivery timelines may vary during public holidays, peak periods, product launches, promotional campaigns, or unforeseen circumstances.

  1. Self-Collection

Self-collection may be available at selected GadgetBox retail locations.

Customers will receive a notification once the order is ready for collection.

Please bring your order confirmation and identification when collecting your order.

  1. Same-Day Delivery

Need your order urgently?

GadgetBox offers same-day delivery via Lalamove across Singapore.

Important:

• Same-day delivery is subject to courier availability.
• Delivery charges are borne by the customer.
• Delivery fees vary based on delivery location and real-time courier rates.
• Customers are advised to contact our team for a delivery quotation before placing their order.

  1. Delivery Address

Customers are responsible for ensuring that all shipping information provided is accurate and complete.

GadgetBox will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete delivery information.

  1. Delivery Delays

While we strive to meet all delivery estimates, delays may occur due to:

• Public holidays
• Extreme weather conditions
• Courier service disruptions
• High order volumes
• Events beyond our reasonable control

  1. Order Tracking

Where applicable, tracking information will be provided once the order has been dispatched.

  1. Damaged or Missing Deliveries

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of receiving your package.

Please provide:

• Order number
• Photos of the package and product
• Description of the issue

Our team will investigate and assist accordingly.

  1. Contact Information

GADGETBOX PTE. LTD.

Website:
www.gadgetbox.sg

Email:
gadgetbox2017@gmail.com

For enquiries regarding delivery arrangements, same-day delivery quotations, order tracking, or collection arrangements, please contact our customer support team.